Website Terms of Use

1. About these terms

1. These Website Terms of Use govern your access to and use of the Redlite Security Electronics Ltd website and any related pages, portals, online catalogues, account access areas, and downloadable materials made available through it.
2. This website is intended primarily for use by trade and business customers. Nothing on this website obliges Redlite to supply any person or to accept any order.
3. Redlite may update these Website Terms of Use at any time by publishing the updated version on this website. Your continued use of the website after any update constitutes acceptance of the updated terms.

2. Website information and product content

1. All information on this website, including product descriptions, specifications, images, software references, pricing, stock indications, technical material, brochures, and compatibility information, is provided for general information only.
2. While Redlite takes reasonable care in preparing website content, Redlite does not warrant that any information on this website is accurate, complete, current, error-free, or suitable for your intended purpose.
3. Images, diagrams, finishes, packaging, and product descriptions may differ from the actual goods supplied. Manufacturer information may change without notice.
4. Unless Redlite expressly confirms suitability in writing, Redlite does not warrant that any product, software, firmware, cloud feature, or service referred to on this website is suitable for a particular project, installation, environment, system integration, compliance requirement, or performance outcome.
5. You are responsible for independently verifying product suitability, specifications, compatibility, legal compliance, installation requirements, and project-specific performance before relying on any information on this website.

3. Orders, pricing, and separate sale terms

1. Any quotation request, order, account application, or purchase made through or following use of this website is subject to acceptance by Redlite.
2. Any supply of goods or services by Redlite is governed by Redlite’s separate Terms of Trade, together with any quotation, order confirmation, or other written agreement issued by Redlite. If there is any inconsistency between these Website Terms of Use and Redlite’s Terms of Trade in relation to a sale or supply, the Terms of Trade prevail.
3. Prices, product listings, freight information, discounts, and availability shown on this website are subject to change without notice and may be withdrawn or corrected at any time before Redlite accepts an order.
4. Redlite may correct any typographical, pricing, technical, administrative, or system error appearing on this website and may cancel or refuse any order affected by such an error, subject to applicable law.

4. Product lifecycle, software, and support

1. Products, software, firmware, cloud services, subscriptions, integrations, mobile applications, technical features, and related support may be modified, suspended, discontinued, or withdrawn by manufacturers or service providers without notice.
2. Redlite does not guarantee the ongoing availability of any product, component, repair facility, spare part, firmware, software update, cloud function, third-party integration, or technical support unless Redlite expressly confirms that availability in writing.
3. Any third-party software, firmware, cloud service, or licensed feature referred to on this website is subject to the relevant third-party terms and conditions, which may change from time to time.

5. Intellectual property

1. All content on this website, including text, product data, software descriptions, logos, trade marks, images, graphics, layout, design elements, downloads, documents, and code, is owned by or licensed to Redlite or its licensors unless otherwise stated.
2. You may view this website and print or download limited extracts for your internal business reference only, provided you do not remove any copyright, trade mark, or proprietary notices.
3. You must not copy, reproduce, adapt, republish, upload, frame, mirror, distribute, transmit, sell, scrape, harvest, or commercially exploit any content on this website without Redlite’s prior written consent, except as permitted by law.
4. Nothing on this website grants you any licence or right to use any trade mark, logo, brand name, or other intellectual property of Redlite or any third party without prior written permission.

6. Acceptable use

1. You must not use this website in any way that is unlawful, misleading, fraudulent, abusive, harmful, or that may damage Redlite’s systems, security, reputation, or operations.
2. Without limitation, you must not:
   • attempt to gain unauthorised access to any part of the website, any server, database, account, or related system;
   • introduce viruses, malware, ransomware, bots, scripts, or other harmful code;
   • scrape, crawl, harvest, extract, mirror, data-mine, or systematically collect content, pricing, stock data, or account information from the website;
   • interfere with or disrupt the operation, performance, security, or availability of the website;
   • use the website or its content for competitive analysis, benchmarking, resale, republication, or any unauthorised commercial purpose;
   • impersonate another person or misrepresent your authority, affiliation, or business identity; or
   • attempt to circumvent any security, account, access, or usage restrictions on the website.
3. Redlite may suspend, restrict, or block your access to the website at any time if Redlite reasonably considers that you have breached these terms, created security risk, or misused the website.

7. Accounts and passwords

1. If Redlite provides you with access credentials, a trade portal login, or any account functionality, you must keep your login details secure and confidential.
2. You are responsible for all activity carried out through your account unless that activity results directly from Redlite’s own breach of security obligations.
3. You must promptly notify Redlite if you become aware of any unauthorised use of your account or any security breach relating to your access credentials.
4. Redlite may suspend or disable any account at any time for security, maintenance, non-payment, misuse, or other reasonable operational grounds.

8. Third-party links and content

1. This website may contain links to third-party websites, applications, documentation, downloads, or services.
2. Those third-party materials are not under Redlite’s control. Redlite does not endorse them and is not responsible for their content, security, operation, availability, privacy practices, or accuracy.
3. If you access or rely on any third-party website, content, software, or service, you do so at your own risk.

9. Privacy, cookies, and communications

1. Redlite may collect, use, and store personal information submitted through this website in accordance with its Privacy Policy and applicable New Zealand privacy law.
2. This website may use cookies, analytics tools, and related technologies for functionality, security, performance monitoring, and website improvement.
3. By using this website, you acknowledge that such technologies may be used. You can manage cookie settings through your browser, although disabling cookies may affect website functionality.
4. Where you submit contact details, account applications, enquiries, or other information through this website, you consent to Redlite using that information to respond to you, assess your request, manage any account or order, and communicate with you about the relevant enquiry or relationship.

10. Website availability and security

1. This website is provided on an “as is” and “as available” basis.
2. Redlite does not guarantee uninterrupted access, continuous availability, freedom from defects, or that the website will always be secure or free from bugs, viruses, or other harmful components.
3. You are responsible for using appropriate security protections, including antivirus protection, secure passwords, and system safeguards, when accessing the website or downloading any material from it.

11. Disclaimers and limitation of liability

1. To the maximum extent permitted by law, your use of this website and any reliance on its content is at your own risk.
2. To the maximum extent permitted by law, Redlite excludes all liability for any loss, damage, cost, or expense arising out of or in connection with:
   • your access to, use of, or inability to use this website;
   • your reliance on any content, technical material, product information, pricing, stock data, or other material on this website;
   • any error, omission, inaccuracy, interruption, delay, cyber event, unauthorised access, or website outage; or
   • any third-party website, software, content, or service linked to or referred to on this website.
3. To the maximum extent permitted by law, Redlite is not liable for any indirect, consequential, incidental, special, or economic loss, including loss of profit, revenue, business, goodwill, data, opportunity, anticipated savings, or installation-related or integration-related costs.
4. Nothing in these Website Terms of Use excludes, restricts, or modifies any right or remedy that you have under New Zealand law where that right or remedy cannot lawfully be excluded, restricted, or modified.

12. New Zealand consumer law

1. Nothing in these Website Terms of Use affects any rights that cannot lawfully be excluded or limited under applicable New Zealand law.
2. Where goods or services are supplied separately by Redlite, the legal rights, exclusions, limitations, and contracting-out arrangements that apply to that supply are dealt with under Redlite’s Terms of Trade or other written agreement, not under these Website Terms of Use alone.

13. Linking to this website

1. You must not frame, mirror, or create a deep link to this website, or represent that any person or website is associated with or endorsed by Redlite, without Redlite’s prior written consent.

14. Governing law

1. These Website Terms of Use are governed by the laws of New Zealand.
2. You submit to the non-exclusive jurisdiction of the courts of New Zealand in relation to any dispute arising out of or in connection with this website or these Website Terms of Use.